Refund policy

Return and Refund Policy

Last updated: 12 October 2026

At Arshknot, we take pride in our handmade and customized products. Please read our return and refund policy carefully before placing an order.

Returns:

• We accept returns only for damaged or defective products.

• If you receive a damaged product, please contact us within 48 hours of delivery with unboxing photos/videos.

• Returns are not accepted for customized or personalized products, as they are made specifically for you.

• Returns are not accepted for hygiene products like hair clips and accessories, unless they arrive damaged.

Refunds:

• Once your return is approved, we will initiate a refund to your original payment method within 5–7 business days.

• For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or UPI.

Cancellations:

• Orders can be cancelled within 24 hours of placing them, if they have not yet been shipped.

• Customized orders cannot be cancelled once production has started.

• To cancel an order, please contact us at crochetdesignbykaur@gmail.com or +91 94205 70765.